Appliance Sales Account Manager
Full Time • Orland Park
Novak & Parker Home Appliance is a premium appliance retailer catering to designers, builders, architects and their clientele in the Chicago-Metro and Southern Wisconsin Markets. We are seeking a qualified Retail Sales Associate that has customer centered focus. This Individual will assist our client base in appliance selection, delivery, installation and after sale support process.
The Sales Associate will work directly with our Sales Manager to ensure maintenance of our existing customer base and cultivation of new customers, designers, builders, architects, remodeling groups and their clientele. They are to provide a comprehensive appliance selection process, product specifications and follow up support throughout the sales process. This individual will embody the core values of Novak & Parker Home Appliance in providing an extraordinary customer service experience.
The Sales Associate will work directly with our Sales Manager to ensure maintenance of our existing customer base and cultivation of new customers, designers, builders, architects, remodeling groups and their clientele. They are to provide a comprehensive appliance selection process, product specifications and follow up support throughout the sales process. This individual will embody the core values of Novak & Parker Home Appliance in providing an extraordinary customer service experience.
Essential Functions:
Direct Selling, Account Management & Business Development: o Meet with clients and trade partners (designers, builders, architects, remodeling groups, vendor referrals, etc.) to conduct sales consultations for appliance selections. o Maintain and develop a referral network of designers, builders, architects and remodeling groups as to (continually, ongoing):
Organize, prepare and submit sales proposals/sales orders based through either direct consultations, online or email based requests or project based submittals.
Follow up on all current open proposals to either identify further request’s and/or advance the sale opportunity.
Specification package creation, submittal to both trade personnel and homeowners
Scheduling of Delivery and installation on behalf of Clients
Negotiate with vendors on behalf of clients for augmented pricing schedules, special circumstance concessions (damage allowances, return authorizations, parts/labor concessions, etc)
Scheduling of Delivery and installation on behalf of Clients
Negotiate with vendors on behalf of clients for augmented pricing schedules, special circumstance concessions (damage allowances, return authorizations, parts/labor concessions, etc)
Assist traditional retail consumers with product information and selections. Read and interpret design submittals , architectural plans o Will be required to maintain customer satisfaction metrics along with identified sales volume and profit goals o Will be asked to work autonomously with, at times, little oversight into account management activities o Will be required to follow up with clients or trade partners as need presents d o. o Assist Manager with duties and responsibilities not listed above
Training, Event Facilitation and Continuing Education: o Attending vendor sponsored trainings Attending of Events at Vendor Design Centers, Showrooms and
Facilities. Meet with Vendor representatives and market managers for in-store trainings
Facilities. Meet with Vendor representatives and market managers for in-store trainings
Skills and Qualifications:
1+ years in an account management or elevated sales position; Strong Verbal and Written communicator; Technological curiosity;
Professionalism; Microsoft Office; Microsoft excel; CRM; Negotiation Abilities.'
Professionalism; Microsoft Office; Microsoft excel; CRM; Negotiation Abilities.'
Compensation: $37,240.00 - $120,000.00 per year
As an appliance repair technician, you’ll work with anything from dishwashers to microwaves to dryers. In other words, you’ll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work.
You’ll deal with more than just appliances, though, as a repair technician, you’ll have to deal with people, too.
Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician?
If so, look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
(if you already have a resume on Indeed)
Or apply here.
High Demand
Amid the general collapse of the service economy during the pandemic — appliance repair technicians are seeing explosive demand for their services as families adjust to living at home 24/7, sometimes with adult children, elderly parents or in-laws expanding households and putting more wear and tear on refrigerators and dishwashers. (Source: washingtonpost.com)
Job Security
Appliance repair is a great career choice because even with constantly advancing appliance technology, repair careers won’t be sent overseas or replaced by robots. People’s daily lives will always rely on appliances, and repairmen will always be needed to step in and get them back online. (Source: nhaparts.com)
Upward Mobility
Given how rapidly home appliances’ tech evolves, you’ll be continuously learning how to solve new problems for customers. Additionally, as you become acclimated to these changes, you can market your unique skills and boost your earnings. (Source: appliancerepairstartup.com)
Competitive Compensation
Being an appliance repair tech just so happens to pay pretty well also, more than enough to support a family and enjoy a comfortable lifestyle. (Source: nhaparts.com)